Problems with PSE7 and curvemeister

Postby **mikemeister_admin** » Sun Jan 31, 2010 10:08 pm

Hi,

Elements crashes immediately when i try to use Curvemeister from the filters menu.
I have Vista 64-bit, PSEelements 7.

I have tried version 3.0.15, 3.0.18 and 3.0.19.

Any suggestion how to resolve this problem?

-default · Postby **-default** » Sun Jan 31, 2010 10:42 pm

Hi Gengh,

This is usually due to the window settings being messed up. I'll follow up later today with a way to clear those settings.

Meantime, if you could let me know whether Curvemeister worked before on your system, or is this a new install?

Postby **mikemeister_admin** » Sun Jan 31, 2010 10:44 pm

Hi,

thanks for your fast reply! I'm impressed:)

This is a new install for me, It's not working at all. I have a copy of SmartCurve installed, can that be related to CM not working?

ggroess · Postby **ggroess** » Sun Jan 31, 2010 11:57 pm

Remember that 64 bit Vista does not equal 64 bit Photoshop.
If you PSE 7 running in Vista X64 you really have a 32 bit Photoshop and need the 32 bit version of CM to make it go right...

If this is not the case the 32 bit version of 3.0.19 is working on my Win7 64bit with PSE8 and it worked with PSE7 as well. Did you install the VC run time software?

Greg

Postby **mikemeister_admin** » Mon Feb 01, 2010 7:58 am

I downloaded CM using the link I was sent: http://www.curvemeister.com/downloads/curvemeister3e_product_QRS/

I thought that was the 32-bit version, but I wasn't given a choice between 32-/64-bit.

I have installed the MS redistributables if that is what you mean by VC run time software.

ggroess · Postby **ggroess** » Mon Feb 01, 2010 2:55 pm

It is correct. The MS redistributable software is usually the problem.
The 64Bit version is a link at the top of the page. If you did not go there then you have the correct versions...

Let's see what Mike comes back with...
Greg

Postby **mikemeister_admin** » Tue Feb 02, 2010 6:36 am

OK, thanks. I installed the correct version then

Postby **mikemeister_admin** » Wed Feb 03, 2010 10:09 pm

Any suggestion on how to solve this problem yet?

ggroess · Postby **ggroess** » Wed Feb 03, 2010 10:29 pm

I did nudge Mike about this today...I'll keep up with the thread and make sure you get something from us...

Greg

-default · Postby **-default** » Thu Feb 04, 2010 12:31 pm

My apologies for taking so long on this, gengh. I have second thoughts about the settings being the problem, since you just installed curvemeister.

Are you running the latest version, 3.0.19, or the earlier version 3.0.15?

SmartCurves is not likely to be a problem.

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Problems with PSE7 and curvemeister

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