Need help retrieving old serial number

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Alan9940
Posts: 2
Joined: Sat Oct 05, 2013 3:21 pm

Postby Alan9940 » Sat Oct 05, 2013 7:18 pm

Hello All,

Not sure if anyone on these boards can help me, but thought I'd give it a try...

I used Curvemeister (version 1) a long time ago and, somehow through all the various system/software upgrades I "lost" it. I recently started re-reading Dan M's "Photoshop LAB Color" and had the thought that working in LAB would probably work out very nicely for a project I have coming up. Next thought...Curvemeister! I'd like to upgrade to the most recent version 3--and I believe I'm eligible to do that based on what I've read on the website--but somewhere along the line I lost my serial number and the computer that I used years ago has long been defunct. I tried retrieving my serial number via Kagi (based on an e-mail receipt that I luckily still have) but just get errors. I tried contacting the Curvemeister folks via the website but haven't heard anything back, yet; no sure my message went anywhere.

If anyone can help, I'd really appreciate it.

Best regards,
AlanH

ggroess
Posts: 5342
Joined: Wed May 24, 2006 2:15 am
Contact:

Postby ggroess » Sun Oct 06, 2013 12:26 am

Alan,
I will make sure Mike Russell Sees this posting he will be able to better help you out.

Welcome to the forum!

Greg

Alan9940
Posts: 2
Joined: Sat Oct 05, 2013 3:21 pm

Postby Alan9940 » Sun Oct 06, 2013 5:53 pm

Hello Greg,

I really appreciate your help. Thank you.

Best regards,
AlanH

-default
Posts: 1916
Joined: Thu Mar 26, 2015 1:53 am

Postby -default » Mon Oct 07, 2013 8:18 am

Hi Alan - I'll send you an email.  - Mike

PS - thanks, Greg, for keeping an eye out.

-default
Posts: 1916
Joined: Thu Mar 26, 2015 1:53 am

Postby -default » Tue Nov 05, 2013 11:01 am

Hi Alan,

Just wanted to post here to mention that your request for a serial number and upgrade was taken care of via email and the ticket system.  Please let me know if you have any other questions.

Mike

billbrandi
Posts: 13
Joined: Thu Jul 31, 2008 10:58 pm

Postby billbrandi » Tue Jun 03, 2014 1:27 am

I too need help with a serial number.  I purchased CM back in 2010 and need to update and reinstall.  Help!!!  Serial number?????

geigy
Posts: 6
Joined: Tue Mar 28, 2006 4:35 am
Contact:

Postby geigy » Tue Jun 03, 2014 3:54 am

Bill - you should be receiving an email with your serial number shortly.

All the best,

Mike

mfpedro
Posts: 1
Joined: Sat Sep 26, 2015 1:13 pm

Postby mfpedro » Sat Sep 26, 2015 8:15 am

Hi there,

I also have a problem retrieving my old serial number, thanks in advance for the help!

Thanks,
Marcelo

gregmeister_admin
Posts: 490
Joined: Fri Sep 20, 2013 8:26 pm
Contact:

Postby gregmeister_admin » Mon Sep 28, 2015 10:53 am

Greetings!
I'll forward this onto Mike Russell to see if he can get you going!


Greg
Seeing is more than meets the eye.

Greg Groess
Curvemeister Instructor

mikemeister_admin
Posts: 4925
Joined: Fri Sep 20, 2013 8:29 pm

Postby mikemeister_admin » Tue Sep 29, 2015 11:42 pm

Thanks for forwarding, Greg.

I will do my best to follow news posts. I can respond more quickly to serial number requests if you email me at support@curvemeister.com, or fill out a ticket on the ticket system.

Mike


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