Page 1 of 1

Posted: Fri Jan 01, 2010 11:15 pm
by mikemeister_admin
Maybe its just me being a novice, but when I go into wgCMYK, all of my sample points will only display "0".  Is this normal? Using CM version 3,0,12,0

Posted: Fri Jan 01, 2010 11:26 pm
by ggroess
Jim,

Try closing out of CM and PS and re-opening the programs.  sometimes you might get odd reading out.. you can also try the Beta version on your OS and see if it helps out...

My version 3.015 is a beta but it is very stable so far.  If you want to try it contact me off list and I'll help you get started.

Greg

Posted: Fri Jan 01, 2010 11:29 pm
by -default
As Greg says, this is definitely not normal, and I'd like to fix this on your system asap.  I'm wondering if Curvemeister failed to install properly.  Are you seeing the new version number in the banner at the top of the Curvemeister window?

Posted: Fri Jan 01, 2010 11:59 pm
by mikemeister_admin
Thanks guys.  Looks like exiting all the way out of CS3 did the trick.  I was just exiting out of CM, not getting out of CS3.  I will chalk it up as a fluke, but will let you know it it re-occurs.  Thanks again!

Posted: Sat Jan 02, 2010 12:32 am
by -default
Glad you solved it.  Photoshop will keep a plugin loaded sometimes until you exit and re-enter.

BTW, nice call, Greg.

Posted: Sun Jan 03, 2010 1:11 am
by mikemeister_admin
Guys - this seems to be a recurring problem.  Not sure what is going on, but more often than not the wgCMYK readouts are all zeroed.  I have to exit all the way out of CS3.  Should I try the Beta?

Posted: Sun Jan 03, 2010 1:27 am
by ggroess
You certainly can try it out...
Your license key will work in the beta as well.

I'll add you to the Beta Group and you can find a link there to download it.

Greg

Posted: Mon Jan 04, 2010 8:22 am
by imported_julie
Greg

I am getting the same 0000 readings and have been for a while.

julie Moltmann

Posted: Mon Jan 04, 2010 10:05 am
by -default
Hi Julie,
This could be an issue with running an old version of Curvemeister.  Can you see the version in either the banner, or the Curvemeister about box?