My username and password are rejected

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kessi
Posts: 210
Joined: Thu Sep 04, 2008 1:07 pm

Postby kessi » Thu Sep 04, 2008 2:07 pm

Hi,
I've been working with CM 3.01 in Photoshop Elemnts 6 and have had no problems. I decided to update and tried to install CM ver 3.08 and got the message when typing in my username and password saying that "The information is incorrect. Please verify that you typed, etc." so obviously I couldn't install the new version. I downloaded CM ver 3.06 but got the same message.
I use Windows XP Home Edition with service Pack 2.
What Am I doing wrong.  :-
Kessi

-default
Posts: 1916
Joined: Thu Mar 26, 2015 1:53 am

Postby -default » Thu Sep 04, 2008 8:36 pm

Hi Kessi,

Is it possible that you are downloading Curvemeister_3-3.0.8.exe instead of Curvemeister_3_Elements-3.0.8.exe? 

I've also sent you an email with your serial number information.

kessi
Posts: 210
Joined: Thu Sep 04, 2008 1:07 pm

Postby kessi » Fri Sep 05, 2008 8:08 am

Hi Mike,
Yep, I had the wrong Curvemeister. Downloaded the correct one via your link and it works perfectly.
Thank you so much.
You guys are really on the ball.

Kind regards,
Kessi  :-*

-default
Posts: 1916
Joined: Thu Mar 26, 2015 1:53 am

Postby -default » Sat Sep 06, 2008 4:21 pm

Glad you solved it, Kessi.  Take care and don't hesitate to let us know if something else comes up.


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